Questionsand answers
How do I register HAL products using iLok ?
You need an iLok account to register your HAL software. If you don’t have one, please create one at ilok.com. Then, make sure to download and install the free iLok License Manager to activate and manage your plug-in licenses.
To activate your plug-in:
Open your DAW and a pop-up window will automatically prompt you to enter your iLok User ID and the product’s activation code,
or
Open iLok Licence Manager and go to Licences > Redeem Activation Code, then enter your product’s activation code.
You can now start using your HAL product.
Where do I find my software manual ?
The manual of your HAL software can be downloaded directly from the « Download » page of every product, or from the « Downloads » page accessible from the header of HAL website.
How do I contact the customer support ?
To contact our customer support, please send us an email at support@hal-audio.com and we will respond as soon as we can!
Where do I find my invoices ?
You can find your order history in the "Orders" page at www.hal-audio.com/my-account/orders/ and download your invoices by clicking on the "Invoice" button next to each order.